Policy

About this policy

Silver Bowl Edinburgh is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way. This policy outlines how we aim to achieve this and includes the information collected when: 

  • you use our website silverbowl.co.uk

  • you make a booking on our website.

  • you make enquiries on our website.

  • someone is interested in working with us. 


Definition of Personal Data

Personal Data means any data that relates to an identifiable person who can be directly/indirectly identified from that data. In this case, it means personal data that you give to us via our site.

By providing your personal data, you agree that we can use your personal data in accordance with this policy. 

Ensure you understand this policy in its entirety and take your time to read it. 


Who are we?

Silver Bowl is a restaurant/venue based in Edinburgh.

Our registered address is: 311 Leith Walk, EH6 8SA, Edinburgh


How do we collect information from you?

We collect information from you:

  • when you make a booking.

  • when you sign up to marketing emails.


What type of information is collected from you?

You may be asked to submit personal information about yourself when you place an order. We will collect this information so we can fulfill your order.

Silver Bowl Edinburgh collects information such as:

  • title

  • name

  • e-mail address (used for booking confirmation and post-dining feedback emails)

  • home or work address

  • contact phone number

When you access our sites:

There is “Device Information” about your computer hardware and software that is automatically collected by Silver Bowl. This information can include:

  • device type (e.g. mobile, computer, laptop, tablet)

  • cookies

  • IP address


How is your information used? 

Our use of your personal data will always have a lawful basis, either because it is necessary to process an order or because you have consented to our use of your personal data (e.g. by subscribing to emails).

We require the information outlined in the previous section to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.

  • Send you service emails (order confirmation).

  • Improve our products and services.

  • Send marketing communications if you have opted in to receive them.

  • We may use the information to customise the website according to your interests.


Who has access to your information?

We will not sell, distribute, or lease your personal information to third parties. Any personal information we request from you will be safeguarded under current legislation.

We will only share your information with companies if necessary to deliver services on our behalf.  For example, third-party payment processors such as PAYPAL.

Third parties whose content appears on our Site may use third-party Cookies, as detailed below. Please refer to ‘Use of Cookies’ for more information on controlling Cookies. Please note that we do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You may choose to restrict the collection or use of your personal information at any point.  Please refer to the Your Choices section of this Privacy Policy for details.


How and where do we store data? 

We only keep your personal data such as Name, Address, Email, Phone Number in order to use it as described in this privacy policy, and/or for as long as we have your permission to keep it. No PAYMENT information is stored on our database. Passwords are encrypted in MYSQL Enterprise Encryption and is not viewable by admin and will be applied with the secure hash function. No customer details are passed on to any 3rd party for storage. 


Profiling

We will not analyse any of your personal information. Any interests and preferences sent via email will be generic, tailored to our subscribers who have expressed a wish to receive marketing material, promotions from Silver Bowl.


Your choices

We will not contact you for marketing purposes by email unless you have given your prior consent. We will not pass your details to any third parties for marketing purposes. Furthermore, you can change your marketing preferences at any time by contacting us by email at [email protected]

You have a right to request a copy of the personal information that Silver Bowl holds about you and have any inaccuracies corrected. Any such requests should be made to this email address: [email protected]

You have the right to withdraw your consent to us using your personal data at any time, and to request that we delete it. Personal data will be retained on our server for a period of 7 years (upon creation date) or until we receive a request to have it manually deleted. 


Security 

Data security is very important to us, and to protect your data we have taken suitable measures to safeguard and secure data collected through our site.  Passwords are encrypted in MYSQL Enterprise Encryption and is not viewable by admin and will be applied with the secure hash function. No customer details are passed on to any 3rd party for storage.

Use of ‘cookies’

Like many other websites, we use cookies. We use them to help you personalise your online experience. 

A cookie is a text file that is placed on your hard disk by a web page server which allows the website to recognise you when you visit. Cookies only collect data about browsing actions and patterns, and do not identify you as an individual.

We use cookies for the following purposes:

  • Authentication, personalisation and security: cookies help us verify your account and device and determine when you log in, so we can make it easier for you to access the services and provide the appropriate experiences and features. We also use cookies to help prevent fraudulent use of login credentials.

  • Opting Out: You can set your browser to not accept cookies, but this may limit your ability to use the services.

Our Site does not contain links to other websites. 


What happens if our business changes hands?

Any personal data that you have provided will be deleted and databases destroyed. The new owner or newly controlling party will, under the terms of this Privacy Policy, not be permitted to use that data. 


Changes to this statement

Silver Bowl Edinburgh will occasionally update this Privacy Policy to reflect company and customer feedback. Silver Bowl Edinburgh encourages you to periodically review this statement to be informed of how Silver Bowl Edinburgh is protecting your information. This policy was last updated in July, 2020. 


Contact Information

Silver Bowl Edinburgh welcomes your comments regarding this Privacy Policy. If you believe that Silver Bowl Edinburgh has not adhered to this Privacy Policy, please contact Silver Bowl Edinburgh at [email protected] We will aim to use commercially reasonable efforts to promptly determine and remedy the problem.